We keep it simple! Free shipping for all orders over $35 and $2.99 per order for every order less that $35, in the continental US. All shipments outside the US are a flat fee of $20 for orders up to $300. For orders outside the US in excess of $300 please contact us as firstname.lastname@example.org to discuss shipping.
You may return most new, unopened items MojaWork’s Nutritional and MojaCare Skin Care products within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). MojaFiber products can be returned within 30 days of delivery if for any reason you are dissatisfied with the product. There is a return/restocking fee of $3.99 on all products unless the return is a defective product or a result of our error in which case there is no fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.